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Basics

Your account settings

Open Account → Account settings in the header (/account). One account signs you in to every school on this platform, so what you change here applies on all of them.

Name and username

  • Display name is how you are shown to teachers, classmates and, if you teach, learners.
  • Username is 3 to 30 lowercase letters, numbers and single hyphens. If you teach, your course links (/your-username/course) and your instructor page use it, so changing it changes those links and old ones stop working. Some words are reserved because the site uses them (for example teach or admin).

Change your email

  1. Type the new address and press Send a confirmation link.
  2. Open the email at the new address and press Confirm on the page it opens. The link works for 60 minutes.
  3. Your account moves to the new address; sign-in links go there from now on. The old address gets a short notice that it changed.

Nothing changes until you confirm. You can cancel a waiting change, or send a new link, from the same page. If the link expired or was already used, ask for a new one. You can ask for a few changes an hour; after that, wait an hour. A child's profile is managed by their parent, so its email and username do not change here.

Sign out

Sign out on this page (or in the Account menu) signs you out on this device only.

Delete your account

Press Ask to delete my account and confirm. Deletion is done by the platform's owner, not instantly, because an account can hold certificates, course work and family links on several schools. You can withdraw the request until it is handled.

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